Privacy Policy
Last Updated: March 7, 2026
GMB Experts ("we," "us," or "our") operates the website www.profilemanagementhelp.com. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services. Please read this policy carefully. By using our website or services, you consent to the practices described herein.
1. Information We Collect
1.1 Personal Information
When you fill out our consultation form, contact us by phone or email, or engage our services, we may collect the following personal information:
- Full name
- Email address
- Phone number
- Business name and address
- Google Business Profile details (including suspension information)
- Payment information (processed securely through third-party payment processors)
1.2 Automatically Collected Information
When you visit our website, we may automatically collect certain information about your device and browsing activity, including:
- IP address and approximate geographic location
- Browser type and version
- Operating system
- Pages visited, time spent on pages, and referring URLs
- Device type (desktop, mobile, tablet)
2. How We Use Your Information
We use the information we collect for the following purposes:
- To provide, operate, and maintain our Google Business Profile reinstatement services
- To communicate with you regarding your consultation request or active case
- To respond to your inquiries and provide customer support
- To send you service-related updates and notifications
- To improve our website, services, and customer experience
- To comply with legal obligations and enforce our terms
- To detect and prevent fraud or technical issues
3. How We Share Your Information
We do not sell, trade, or rent your personal information to third parties. We may share your information in the following limited circumstances:
- Service Providers: Trusted third-party vendors who assist us in operating our website, processing payments, or delivering services (e.g., CRM platforms, payment processors, email service providers).
- Google: In connection with submitting reinstatement appeals on your behalf through official Google Partner channels, with your explicit authorization.
- Legal Requirements: When required by law, regulation, legal process, or governmental request.
- Business Transfers: In connection with a merger, acquisition, or sale of all or a portion of our assets.
4. Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and understand where our visitors are coming from. You can control cookie preferences through your browser settings. Disabling cookies may limit certain functionality of our website.
5. Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encrypted data transmission (SSL/TLS), secure data storage, and access controls. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.
6. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, provide our services, and comply with legal obligations. When your data is no longer needed, we will securely delete or anonymize it.
7. Your Rights
Depending on your location, you may have the following rights regarding your personal information:
- Access: Request a copy of the personal data we hold about you.
- Correction: Request that we correct inaccurate or incomplete data.
- Deletion: Request that we delete your personal data, subject to legal obligations.
- Opt-Out: Unsubscribe from marketing communications at any time.
- Data Portability: Request your data in a structured, machine-readable format.
To exercise any of these rights, please contact us at support@gmb.care.
8. GDPR Compliance (UK & EU Users)
If you are a resident of the United Kingdom or European Economic Area, you have additional rights under the General Data Protection Regulation (GDPR). We process your data based on legitimate interests, contractual necessity, or your explicit consent. You have the right to lodge a complaint with your local data protection authority if you believe your rights have been violated.
9. CCPA Compliance (California Users)
If you are a California resident, the California Consumer Privacy Act (CCPA) provides you with specific rights regarding your personal information, including the right to know what personal data is collected, the right to delete personal data, and the right to opt out of the sale of personal data. We do not sell personal information.
10. Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected data from a child, we will take steps to delete it promptly.
11. Third-Party Links
Our website may contain links to third-party websites or services that are not operated by us. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party sites you visit.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date. Your continued use of our website after any changes constitutes acceptance of the updated policy.
13. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us:
GMB Experts
4925 Waterway CT, 434
Orlando, FL 32839, USA
Email: support@gmb.care
Phone: +1 888-588-0341 (Toll-Free)